Satisfaction Guaranteed

November 22 2018, Volvo Laval

Satisfaction Guaranteed

5-Day Return Guarantee

What is it?

If within 5 days or 250 kilometres after the purchase of your new or used vehicle, you are not completely satisfied, Volvo Laval will let you trade it for another vehicle of equal value, no matter what model you chose. The exchanged vehicle must be a make sold by Volvo Laval.

Who’s eligible?

Anyone who has purchased a new or used vehicle from Volvo Laval is eligible. The vehicle may not be exchanged later than 5 days after the purchase or if the odometer exceeds 250 kilometres. The vehicle must be returned in a condition judged acceptable by the dealership.

Added value

100% satisfaction guaranteed.

The possibility of exchanging your new or used vehicle within 5 days for a vehicle sold by Volvo Laval.

Premium Trade-in Allowance

What is it?

Upon trading in your Volvo for a new or used vehicle through Volvo Laval, you will receive an additional $750 on the value of your trade-in.

What is it?

Upon trading in your Volvo for a new or used vehicle through Volvo Laval, you will receive an additional $750 on the value of your trade-in.

Who’s eligible?

Anyone who has purchased a new or used vehicle from Volvo Laval is eligible. The vehicle must have been serviced at Volvo Laval through the recommended service intervals as per Volvo maintenance schedule.

Added value

Reduce total ownership cost by ensuring optimum trade-in value for your vehicle.
Benefit from Volvo Laval loyalty offers for your new purchase.

Security 360

What is it?

When purchasing your vehicle from Volvo Laval, you benefit from a theft deterrent system by Globali®. For your security Globali® is a branding system applied onto the window or body paneling of a vehicle with a series of traceable identification numbers. This identification deters professional thieves and assists law enforcement in vehicle recovery.

Who’s eligible?

Anyone who purchased a new vehicle at Volvo Laval .

Added value

  • Peace of mind.
  • Car insurance discounts may apply.

Custome-For-Life Club

What is it?

Your vehicle is an important investment. That's why we created the Customer-For-Life Club. You will find its many benefits will make you want to maintain your vehicle on a regular basis, which will result in maximum performance and resale value. Thanks to the Club, our certified technicians will repair and maintain your vehicle using original Volvo parts, and at competitive prices.

Who’s eligible?

All Volvo vehicles having more than 100,000 kilometres or older than 5 years are eligible for the program.

Added value

  • No membership fee.
  • Free 20 points inspection when you join the Club, including a road test by a certified technician.
  • 25% off one of our aesthetic packages when you join.
  • $50 off on towing service to our dealership when you contact Volvo On-Call.
  • 15% off parts and labour for all mechanical repairs (this discount may not be combined with another promotion).

Peace-of-Mind Hazard Program

What is it?

When purchasing your tires from your Volvo Laval, you benefit from the Road Hazard Protection Plan. This protection includes repair or replacement of your tire in the event of damage due to road hazards (cuts, dents, damage by impact or perforation). This guarantee is valid for a period of 3 years or 50,000 km with a proof of purchase. Certain conditions apply.

Who’s eligible?

Anyone who purchased their tires from Volvo Laval and who meets the terms and conditions of the Road Hazard Protection Plan.

Added value

  • Competitive pricing.
  • Renowned tire brands.
  • Qualified technicians.
  • Peace of mind.

Enviro Care Program

What is it?

Nitrogen will suit drivers who do not regularly check tire pressure. Upon tire changes, nitrogen will allow keeping an ideal pressure through the next tire change season. The use of nitrogen will avoid pressure fluctuation with temperature changes which may set off warning lights (if equipped with a tire pressure monitoring system). Nitrogen lasts three times longer than oxygen.

Added value

  • Increases tire life
  • Limits tire overheating and diminish risks of blow-outs
  • Reduces fuel consumption
  • Reduces total cost of ownership
  • Respects the environment
  • Reduces total cost of ownership
  • Respects the environment


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